Review Management
Great work is easy to miss when nobody says so.
We ask at the right moment, follow up politely and help every review get a human reply in your voice. More recent proof, without you chasing customers—and never a fake review.
- 14-day free trial
- Month-to-month, cancel anytime
- Real reviews only
Good work, gathering dust.
Most customers read reviews before they call. When yours are thin, the work you’re proud of is invisible at exactly the moment it matters.
- Too few. A new customer compares your handful of reviews with a competitor’s pages of them, and picks the one that looks busier.
- Too old. A last review from long ago reads like a business that has slowed down, even when you’re fully booked.
- Unanswered. Silence under a review, good or bad, looks like nobody is listening. A short, human reply changes that.
How a review actually happens.
Five small moments. You only handle the first one.
01
The job’s done
You finish the work, or your job software marks it complete. That’s the only thing you do.
02
A friendly ask
Your customer gets a short text or email from your business with a one-tap link to your Google review page.
03
A polite nudge
If they forget, a follow-up goes out. Never pushy, and every customer gets the same link.
04
The review goes live
It lands on your Google profile in their own words. We watch for every new one.
05
A reply in your voice
Every review gets a reply. Anything negative or sensitive is read by a person before it goes out.
Genuine reviews only. No exceptions.
- Every customer gets the same link. No filtering out people who might be unhappy. That’s review gating, and Google doesn’t allow it.
- We never buy or write reviews. Every review on your profile comes from a real customer, in their own words.
- Sensitive replies wait for a person. Replies are drafted in your voice. Anything negative is read by a human before it goes live.
Review Management plans. Every feature, every plan.
Nothing is locked behind a bigger plan. You only choose how many review requests you send each month.
Starter
$99/mo
Up to 50 review requests a month
GrowthRecommended
$169/mo
Up to 150 review requests a month
Pro
$249/mo
Up to 400 review requests a month
Included on every plan
- Automated text and email requests
- Review reactivation for past customers
- Smart follow-ups
- AI-drafted messages and replies in your voice
- Negative reviews read by a person before replying
- Personalised image requests
- Five-star reviews shared to your social pages
- Google review link and QR review kit
- Custom CRM integration and Zapier access
- Unlimited users
- One-on-one setup call
- Monthly report
No setup fee. No contract. 14-day free trial. All prices in Canadian dollars, plus HST where it applies.
Compare every planWant your whole Google profile handled too?
Review Management gets you more reviews and answers every one. Google Business Profile management keeps the rest of your profile accurate and active, with weekly posts and photos. The Growth System does both, plus your website.
Is this for you?
A good fit if
- You serve customers one at a time, and most of them leave happy.
- Your reviews are few, old or unanswered, and you know you deserve better.
- You’d rather not remember to ask, chase and reply yourself.
Probably not, if
- You want reviews bought, written or filtered. We don’t do that, ever.
- You see only a few customers a year. Reviews will come, just slowly.
- Your whole Google profile needs a rebuild. Start with Google Business Profile management, or the Growth System.
Especially good for
- Home services
- Automotive
- Dental & health
- Beauty & wellness
- Professional services
- Other local businesses
Case file 001 · Verified
What this looked like for a real client.
Super Movers · Moving company, Brampton, ON
015Google reviews in the first 30 days
- 72 hrs from launch to the first new review
- 30 days to go from zero reviews to fifteen
What Revuno did
- Website
- Google Business Profile
- Reviews
- Logo
Review questions.
The questions business owners ask us most about reviews. If yours isn’t here, email Devon.
All questions hello@revuno.caCan you remove negative reviews?
Not on demand. Nobody honest can. If a review is fake or breaks Google’s policies (spam, off-topic, conflicts of interest, harassment), we flag it through Google’s process. Google decides, and removal is never guaranteed.
For genuine negative reviews, the fix is a calm, specific reply and a steady flow of new reviews from your happy customers. One bad review surrounded by recent good ones reads very differently from one bad review on its own.
How do you get new reviews?
After a job or appointment, your customer gets a short text or email with a one-tap link to your Google review page. If they don’t respond, a polite follow-up goes out. We also set you up with a QR review kit for the counter or the truck.
Every customer gets the same link. We don’t filter out people who might be unhappy (that’s called review gating, and Google doesn’t allow it), and we never buy or write reviews.
Will this help me show up higher on Google?
It can help, but nobody can guarantee a position, and you should be wary of anyone who does. Google says local results are based on relevance, distance and prominence. Reviews are part of prominence, and a complete, active profile helps with relevance.
We work on the parts you can influence: review volume and freshness, your profile’s categories, services, photos and posts, and consistent business details. Distance from the searcher isn’t something anyone controls.
Do you reply to customer reviews?
Yes. Replies are drafted in your voice, usually within minutes. Anything negative or sensitive is held for a person to read before it goes live, so nothing posts that shouldn’t.
See what your customers see.
The free audit shows your rating, review count and how recent your reviews are, next to your nearest competitors, and what to fix first. Devon replies within one business day.